Protecting your personal data is very important to us. We, Heller Consult Tax and Business Solutions GmbH, process your data exclusively based on the legal requirements (GDPR, TKG 2021). This Privacy Policy informs you about the most important aspects of data processing on our website.

Contacting Us

If you contact us via form, e-mail, chat or appointment booking, the data you provide will be processed for handling your request and possible follow-up questions. We will not pass this data on without your consent. Please never send confidential information unencrypted by e-mail.

What Personal Data is Processed?

Personal data means any information that can identify you as a person (e.g. name, email address, phone number).

Purpose and Legal Basis of Data Processing

We process your data to handle requests, appointment bookings, newsletters, marketing campaigns, analytics, optimization of our website, and to provide content and features.
Legal basis: Art 6 para 1 lit a (consent), lit b (performance of a contract), and lit f (legitimate interest) GDPR.

Cookies & Tracking

Our website uses cookies to provide content, enable functions, and improve our services. Essential cookies are required for the operation and cannot be disabled. For analytics and marketing cookies, we obtain your consent, which you can withdraw at any time via the cookie settings.

Services & Tools Used

We use the following tools and services (including data processing agreements):

Hosting: Mittwald
CMS: Joomla, WordPress, Yootheme
Funnel: perspective.io
Forms: ConvertForms
Appointment Booking: Youcanbook.me
CRM & Chat: HubSpot (
E-Mail Marketing: Brevo (formerly Sendinblue)
Web Analytics: Google Analytics, Hotjar
Tag Management: Google Tag Manager
Maps: Google Maps
Social Media & Platforms: Facebook, Instagram, LinkedIn, YouTube, Linktree
Communication & Office: Microsoft 365 (Outlook, etc.)

Some tools (e.g., Google Analytics, Hotjar) may transfer data to the USA. We have concluded data processing agreements with all relevant providers and ensure compliance with EU Standard Contractual Clauses.

Newsletter

If you subscribe to our newsletter, we process your data for sending it. Subscription is via double opt-in. You can unsubscribe at any time; a link to unsubscribe is included in every mailing.

SSL Encryption

Our website uses HTTPS to securely transmit data (SSL/TLS encryption).

Your Rights

You have the right to access, rectification, deletion, restriction, data portability, withdrawal, and objection. If you believe that the processing of your data violates data protection law, you can lodge a complaint with the Austrian Data Protection Authority.

If you have any questions, please contact:

Heller Consult Tax and Business Solutions GmbH
Location: Vienna, Austria